Who We Are

Our website address is https://ingen.co.

At InGen, we’re passionate about connecting you with the latest and most innovative tech accessories. Founded on the belief that technology should enhance every aspect of your life, we curate a diverse range of products designed to meet the needs of modern, tech-savvy individuals.

What Personal Data We Collect and Why We Collect It

1. Information We Collect

We may collect and hold personal information that is necessary for us to provide you with our products and services. This information may include:

  • Personal Details: Name, email address, phone number, postal address, and other contact details.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Technical Information: IP address, browser type, operating system, and other information collected via cookies and similar technologies.
  • User Preferences: Information about your preferences and interests related to our products and services.
  • Communication History: Records of your interactions with us, including emails, phone calls, and social media messages.

2. How We Collect Information

We may collect personal information in several ways, including:

  • Directly from You: When you provide it to us during account creation, product purchases, or when contacting our customer service.
  • Automatically: Through cookies and other tracking technologies when you visit our website.
  • From Third Parties: Including social media platforms, payment processors, and other partners.

3. Use of Your Information

We use your personal information to:

  • Process Orders: To manage and fulfill your orders, process payments, and deliver products.
  • Customer Service: To provide customer support, handle returns, and respond to inquiries.
  • Marketing: To send you promotional offers, newsletters, and information about new products or services, if you have opted in to receive such communications.
  • Website Improvement: To analyze website usage and improve our website, products, and services.
  • Legal Compliance: To comply with legal obligations, prevent fraud, and ensure security.

4. Disclosure of Your Information

We may share your personal information with:

  • Service Providers: Third-party service providers who assist us in operating our business, such as payment processors, delivery services, and IT support.
  • Legal Authorities: If required by law, to comply with legal obligations or in response to a valid request by law enforcement or governmental authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes using encryption, secure servers, and other industry-standard security measures.

However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Request corrections to any inaccurate or outdated information.
  • Withdraw Consent: Opt out of receiving marketing communications at any time.
  • Delete Your Information: Request the deletion of your personal data, subject to certain legal obligations.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance User Experience: Remember your preferences and customize your experience on our website.
  • Analyse Traffic: Monitor website performance and usage statistics.
  • Marketing: Deliver targeted advertisements and measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any changes will be posted on this page, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at: